Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us.

Yes, you can pay with the credit card via PayPal's payment gateway or Sezzle (US customers only). Direct credit card payments are currently not available. All available payment methods are shown in checkout.

Orders ship within 5-10 business days after purchase if the product(s) was full priced. If it was on sale, it ships within 15-25 business days.

The approximate shipping timeframe is indicated under the title of this product.

We currently ship from Montreal, Canada.

Yes, we only sell brand new, sealed box and unlocked products unless indicated in the title as otherwise.

The warranty is 30 days from our store and 1 year from the phone's
For more information, please read our Terms and Conditions 3.0.

Our smartphones support most carriers around the world. They work with GSM carriers but might not support CDMA carriers. As such, we recommend checking the supported bands of the device in the specifications to make sure it supports your carrier.

You can cancel your order anytime before it has been shipped. If you'd like to cancel your order, please contact us.

You can return your product within 7 days after receiving your order. Please make sure that the products are not used or damaged as
restocking fees may apply.

For more information, visit our Terms and Conditions page.

Yes, all of our devices work in all countries unless stated as otherwise in the description.

Worldwide Shipping

We ship across North America, Europe, and internationally.