Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us.

You can pay with your credit card via PayPal at checkout. You don’t need a PayPal account to complete the payment—simply select the "Pay as Guest" option in the PayPal popup and enter your payment details as usual.

The shipping timeframe for each product is displayed under the product title on its product page. Usually, it would show one of the following:

  • In Stock: Items will usually ship within 24 hours.
  • Ships within 5-10 business days after purchase: This indicates the expected shipping period for the item.
  • Ships within 15-25 business days after purchase: This applies to items on special deals or preorder.

For further inquiries, please contact us.

We offer a 30-day warranty directly from our store and a 1-year warranty from the phone's manufacturer. Additionally, you have the option to purchase a 1-year extended warranty from us for added peace of mind.

For more details, please refer to our Terms of Use 3.0.

To cancel your order, please contact us as soon as possible. Orders can only be canceled before they are shipped.

For more information, please refer to our Terms of Use 3.0.

You can return your item within 7 days from the date of delivery, provided it is in new condition with all original packaging and documentation included.

For full details, please refer to our Terms of Use 3.0.

Yes, our phones are unlocked and designed to work in most countries worldwide. However, we recommend checking the phone's supported network bands in the specifications section to ensure compatibility with carriers in your specific location.

We ship from Montreal, Canada, but our stock is sourced from warehouses worldwide to ensure a wide selection of products and availability.